Effective Date: December 23, 2025

Welcome to Veloura Contracting (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website, communication services (including SMS/text messaging), and any related products, services, or features provided by Veloura Contracting.

By accessing our website, submitting information, or using our services, you agree to these Terms.

1. Services Provided

Veloura Contracting offers home remodeling and related services to residential and/or commercial customers in Ottawa. Our services include consultations, estimates, scheduling, on-site work, and related communications.

2. User Responsibilities

By submitting a request via our website, form, or text, you agree to:

Provide accurate and complete information

Only use our services for lawful purposes

Not impersonate another person or entity

3. SMS/Text Message Communications

By submitting your phone number to us via web form, text message, or other method, you consent to receive:

Appointment confirmations and reminders

Estimates, quotes, or service updates

Marketing messages (only if you opt in)

Message frequency may vary. Message and data rates may apply.

To opt out at any time, reply STOP to any message.
To get help, reply HELP or contact us directly at (613) 606-7021 or [email protected]

Consent to receive messages is not a condition of purchase.

4. Scheduling & Cancellations

We strive to honor scheduled appointments. If you need to reschedule or cancel, please notify us at least 24 hours in advance.

We reserve the right to reschedule services due to weather, emergencies, or other unforeseen circumstances.

5. Estimates & Payments

Unless otherwise noted, estimates are free and non-binding. Final pricing may vary based on job site conditions, materials, and scope changes.

Payment terms will be agreed upon in writing before work begins. Late payments may be subject to interest or collection fees.

6. Intellectual Property

All website content, including text, graphics, logos, and service descriptions, is the property of Veloura Contracting and protected by copyright laws. You may not copy, reuse, or republish content without our written consent.

7. Limitation of Liability

We strive to provide accurate information and high-quality services. However, Veloura Contracting is not liable for:

Website or communication errors

Delays or interruptions in service

Damages resulting from use of our website or services beyond what is outlined in the service agreement

To the fullest extent permitted by law, our liability is limited to the amount paid for services rendered.

8. Changes to Terms

We may update these Terms at any time. Updated versions will be posted on this page with a revised effective date. Continued use of our services constitutes acceptance of the updated Terms.

9. Contact Information

If you have any questions about these Terms or our services, please contact us:

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Veloura Contracting
📍 Address: 328 Branthaven St. Ottawa, ON K4A0H1
📞 Phone: (613) 606-7021
📧 Email: [email protected]