Last Updated: December 23, 2025

Veloura Contracting (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a form, or communicate with us via phone, email, or SMS/text message.

If you do not agree with the terms of this Privacy Policy, please do not use our services.

Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

Full name

Phone number

Email address

Physical address

Project or service details

Communication preferences

We may also automatically collect certain information when you interact with our website, including IP address, browser type, device information, and pages visited.

How We Use Your Information

We use the information we collect for purposes including:

Responding to inquiries and service requests

Providing estimates, quotes, or consultations

Scheduling appointments

Communicating via phone calls, emails, and text messages

Sending service updates, reminders, and follow‑ups

Improving our services, website, and customer experience

Complying with legal and regulatory requirements

SMS/Text Message Communications

By submitting your phone number through our website, forms, or other communication methods, you expressly consent to receive text messages from Veloura Contracting, including but not limited to:

Appointment confirmations and reminders

Service updates

Responses to inquiries

Follow‑up messages related to your request

Message frequency may vary.
Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us directly at:

📞 Phone: (613) 606-7021
📧 Email: [email protected]

Consent & Opt‑In

We only send text messages to users who have explicitly opted in through one or more of the following methods:

Submitting an online form

Requesting information or services

Booking an appointment

Directly contacting us via phone, email, or text

Consent is not a condition of purchase.

Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information with:

Service providers who assist in operating our business (CRM, scheduling, communication tools)

Legal or regulatory authorities if required by law

All third‑party service providers are required to keep your information confidential.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or mobile networks is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

You may request to:

Review the personal information we have about you

Correct or update your information

Request deletion of your information (subject to legal requirements)

To make a request, contact us using the information below.

Third‑Party Websites

Our website may contain links to third‑party websites. We are not responsible for the privacy practices or content of those sites.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Veloura Contracting
📍 Address: 328 Branthaven St. Ottawa, ON K4A0H1
📞 Phone: (613) 606-7021
📧 Email: [email protected]